FUN-e-books

Listen to what Susan has to say ;-)

fun damentals FUN e books The FUN-damental Secrets of Service

FIND OUT how to:

  • Have FUN and make your customers feel good about spending their money
  • Increase your customer loyalty, sales, and profits
  • Ignite the passion in your employees!

This book will help you increase your customer loyalty, sales, and profits by teaching you the secrets of exceptional service. In just a few hours, you can translate great customer service into your organization and ignite the passion in your employees. Using a story as a metaphor to unveil the secrets of service, Susan Clarke shares the easy ways you can make every customer contact count.

Add to cart – $17.00 – 1 lb

50waysprofit FUN e books 50 Proven Ways to Build Restaurant Sales and Profits

focuses on the major concerns of most operators. This is the sort of book you have been hoping someone would put out — 50 of the best ideas from the best minds in the business in an easy-to-read format designed for people too busy to read. Each notion is capsulized in one to three pages so you can quickly pick up an idea and get back to work. This is truly a working book for working people … with ideas from Gloria Boileau, Susan Clarke, Barry Cohen, Howard Cutson, Tom Feltenstein, Peter Good, Jim Laube, Bill Main, Phyllis Ann Marshall, Bill Marvin, Rudy Miick and Ron Yudd.

Add to cart – $17.00 – 1 lb

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