FUN-Books

Read all about it! Free shipping on all orders! And this month only – 30th Anniversary Sale!!

fun_damentalsThe FUN-damental Secrets of Service

FIND OUT how to:

  • Have FUN and make your customers feel good about spending their money
  • Increase your customer loyalty, sales, and profits
  • Ignite the passion in your employees!

This book will help you increase your customer loyalty, sales, and profits by teaching you the secrets of exceptional service.In just a few hours, you can translate great customer service into your organization and ignite the passion in your employees. Using a story as a metaphor to unveil the secrets of service, Susan Clarke shares the easy ways you can make every customer contact count.

$8.50 + Free Shipping

50waysprofit50 Proven Ways to Build Restaurant Sales and Profits

focuses on the major concerns of most operators. This is the sort of book you have been hoping someone would put out — 50 of the best ideas from the best minds in the business in an easy-to-read format designed for people too busy to read. Each notion is capsulized in one to three pages so you can quickly pick up an idea and get back to work. This is truly a working book for working people … with ideas from Gloria Boileau, Susan Clarke, Barry Cohen, Howard Cutson, Tom Feltenstein, Peter Good, Jim Laube, Bill Main, Phyllis Ann Marshall, Bill Marvin, Rudy Miick and Ron Yudd.

$8.50 + Free Shipping  

50waysmenu50 Proven Ways to Build More Profitable Menus

explores menus and menu design. This is the sort of book you have been hoping someone would put out — 50 of the best ideas from the best minds in the business in an easy-to-read format designed for people too busy to read. Each notion is capsulized in one to three pages so you can quickly pick up an idea and get back to work. This is truly a working books for working people … featuring some great money-making secrets from Barry Cohen, Howard Cutson, Peter Good, Raymond Goodman, Jim Laube, Bill Main, Phyllis Ann Marshall, Bill Marvin, Banger Smith and Ron Yudd.

$8.50 + Free Shipping  

50waysservice50 Proven Ways to Enhance Guest Service

takes a look a customer service. This is the sort of book you have been hoping someone would put out — 50 of the best ideas from the best minds in the business in an easy-to-read format designed for people too busy to read. Each notion is capsulized in one to three pages so you can quickly pick up an idea and get back to work. This is truly a working books for working people … with profitable ideas from Susan Clarke, Barry Cohen, Howard Cutson, Peter Good, Raymond Goodman, Winston Hall, Jim Laube, Bill Main, Phyllis Ann Marshall, Bill Marvin, Rudy Miick and Banger Smith.

$8.50 + Free Shipping 

complaintsCashing In On Complaints

will show you how to turn disappointed diners into gold. Nobody likes to get complaints, but if you know how to mine it, there’s gold in those gripes! This book will help you understand what your guests are really worth, the methods to keep your finger on the pulse of your operation and the skills to deal with — and profit from — the complaints you are sure to receive in the normal course of business.

$8.50 + Free Shipping 

easierwaybookThere’s Got to be an Easier Way to Run a Business: How to Have a Successful Business… and a Life

shows you how to have a successful company … and a life! It shines a light on the unconscious assumptions most managers make — notions that hinder effectiveness, increase stress and make the game of business less fun to play — and suggests common sense alternatives that will allow you to be more effective with less effort … and get your life back! You owe it to your company — and your family — to read this book!

$8.50 + Free Shipping